Source: Electronic Frontier Foundation
by Jillian C York & Corynne McSherry
“Six years ago—one month into a global pandemic—we argued that the automated moderation processes many platforms were rapidly adopting should be highly transparent, easily appealable, and temporary. We warned that ‘protocols adopted in times of crisis often persist when the crisis is over.’ That warning proved prescient. The use of automation and artificial intelligence (AI) to identify, flag, and moderate content has become the new norm—a permanent feature of how platforms govern speech online. In this two part series, we’re take stock of this new norm, and considering what platforms can and should do to ensure that AI serves online expression rather than stifling it.” (07/07/26)
https://www.eff.org/deeplinks/2026/07/part-1-automated-moderation-here-stay