Source: BBC News [UK state media]
“Australia’s consumer watchdog has sued Amazon, claiming the tech giant introduced adverts in Prime Video using allegedly unfair contract terms. The Australian Competition and Consumer Commission (ACCC) said Amazon had broken consumer protection law by making the unfair contracts with over a million annual subscribers between November 2023 and August 2025. ‘Consumers who wanted to avoid ads were left with no choice but to pay more to maintain the service they’d initially signed up for,’ ACCC chair Gina Cass-Gottlieb said. … ‘Those contracts included five terms permitting [Amazon Australia] to unilaterally make materially adverse changes to its services (including, but not limited to, Prime Video) and the terms governing those services, without any contractual entitlement for subscribers to receive refunds or other meaningful redress, the ACCC said.” [editor’s note: No one was forced to accept the contract, and the changes were within the terms of the contract. Nothing “unfair” about that – TLK] (07/01/26)