Source: Niskanen Center
by Gabe Menchaca, Steve Krauss, & Peter Bonner
“Large-scale IT modernization projects fail with remarkable regularity. They fail in private companies with strong profit incentives and unified leadership. They fail in state and local governments with narrower missions and simpler constraints. And they fail — often spectacularly — in the federal government. Entire multibillion‑dollar industries exist precisely because implementing large, complex software, including Enterprise Resource Planning (ERP) systems, is hard: technically complex, organizationally disruptive, politically fraught, and culturally destabilizing. OPM’s new HR 2.0 initiative is therefore entering hostile terrain by default. The initiative aspires to rationalize, consolidate, and modernize a sprawling thicket of federal human resources systems that has grown organically over half a century.” (03/04/26)