AI in government: From tools to transformation

Source: Niskanen Center
by Ann Lewis

“Artificial intelligence offers potential for governmental transformation, but like all emerging technologies, it can only catalyze meaningful change when paired with effective operating models. Without this foundation, AI risks amplifying existing government inefficiencies rather than delivering breakthroughs. The primary barrier to AI-based breakthroughs is not an agency’s interest in adopting new tools but the structures and habits of government itself, particularly excessive risk management; rigid hierarchies; and organizational silos rather than adaptive problem solving and effective service delivery. Structural reform is critical and must accompany adoption of AI.” (01/28/28)

https://www.niskanencenter.org/ai-in-government-from-tools-to-transformation/