Intuit to Pay $141 Million Over “Free” TurboTax Services

Source: MarketWatch

“Intuit Inc. will pay a $141 million settlement to resolve claims from all 50 states and Washington D.C. that it deceived low-income taxpayers into paying for TurboTax services that should have been free. New York Attorney General Letitia James said the agreement would provide restitution to 4.4 million users of TurboTax’s free edition between 2016 and 2018 who were charged to file their taxes despite qualifying for a free-filing program from the Internal Revenue Service that TurboTax offered. The company was also ordered to pull its ‘free, free, free’ advertising campaign, which allegedly promises free tax preparation services to customers only to later charge the majority of them after they’ve already inputted their personal and financial information.” (05/04/22)